«Podyomnik-O» Chatbot
Service request management system for elevator equipment maintenance. Users submit requests in MAX; operators receive structured data and track statuses in real time.
@id5024087218_bot in MAXSmartProjectSystems designs and deploys tailored bots for your business processes. Full cycle: analytics, development, enterprise system integrations, AI, and 24/7 support.
SmartProjectSystems is listed on the MAX messenger partner platform and specializes in custom chatbot development for business
We develop bots for specific customer processes: complex scenarios, non-standard integrations, and corporate security requirements.
We maintain the open-source MaxAPI library for Python and develop production-grade solutions.
SmartProjectSystems LLC is an accredited IT organization of the Russian Ministry of Digital Development, a member of the Chamber of Commerce and Opora Russia, and a Yandex Cloud partner.
Messenger infrastructure is located in Russia. Suitable for companies with data storage and processing requirements.
A new communication channel with customers and employees — less competition for attention than in familiar messengers.
Chatbots, mini-apps, verified user accounts, integrations with CRM and payment services.
Turnkey custom development — from a simple information bot to an enterprise AI system
Request intake, consultations, order status, appointment booking, FAQ, and routing inquiries to operators.
Request management, approvals, employee notifications, integration with internal systems and workflows.
Intelligent bots on YandexGPT, Alice, and GigaChat: knowledge base answers, inquiry classification, document OCR.
Transfer logic and scenarios from Telegram, VK, and other platforms to MAX, adapted to the messenger API and UX.
Web interfaces for bot management: statistics, moderation, scenario configuration without developer involvement.
Monitoring, incident resolution, enhancements and feature development. 24/7 support and DevOps infrastructure.
Practical experience in developing and deploying chatbots in the MAX messenger
Service request management system for elevator equipment maintenance. Users submit requests in MAX; operators receive structured data and track statuses in real time.
@id5024087218_bot in MAXIntegration with a document recognition system: upload invoices and receipts via the bot, OCR and AI classification, prepare transactions for export to accounting systems.
docushka.ruWe develop and maintain an async Python library for MAX chatbot development: type-safe interface, middleware, routers, webhooks (aiohttp, FastAPI, Litestar).
love-apples.github.io/maxapiCompany bot in MAX: consultations, IT service request intake, and first-line support. Demonstrates the full development and maintenance cycle.
@id5024247616_bot in MAXWe connect bots to the customer's corporate infrastructure
Transparent custom development process from idea to production
We study business processes, prepare specifications, design scenarios and integration architecture.
We write Python code with MaxAPI, connect customer APIs, and perform functional and load testing.
We help with MAX bot registration, moderation, and webhook setup.
Cloud deployment, monitoring, SLA support, enhancements and feature development.
Tell us about your task — we will propose architecture and estimate timelines and cost of custom development.