Official messenger partner

Custom Chatbot Development for MAX

SmartProjectSystems designs and deploys tailored bots for your business processes. Full cycle: analytics, development, enterprise system integrations, AI, and 24/7 support.

Custom development
  • Integrations with 1C, CRM, ERP
  • AI assistants on YandexGPT and GigaChat
  • Webhooks, API, payment systems
  • Cloud deployment and SLA

MAX Ecosystem Partner

SmartProjectSystems is listed on the MAX messenger partner platform and specializes in custom chatbot development for business

Not a platform — a custom solution

We develop bots for specific customer processes: complex scenarios, non-standard integrations, and corporate security requirements.

Proven expertise

We maintain the open-source MaxAPI library for Python and develop production-grade solutions.

Accredited IT company

SmartProjectSystems LLC is an accredited IT organization of the Russian Ministry of Digital Development, a member of the Chamber of Commerce and Opora Russia, and a Yandex Cloud partner.

Why businesses need the MAX channel

Security and compliance

Messenger infrastructure is located in Russia. Suitable for companies with data storage and processing requirements.

Growing audience

A new communication channel with customers and employees — less competition for attention than in familiar messengers.

Business capabilities

Chatbots, mini-apps, verified user accounts, integrations with CRM and payment services.

What We Develop for MAX

Turnkey custom development — from a simple information bot to an enterprise AI system

Customer chatbots

Request intake, consultations, order status, appointment booking, FAQ, and routing inquiries to operators.

Process automation

Request management, approvals, employee notifications, integration with internal systems and workflows.

AI assistants

Intelligent bots on YandexGPT, Alice, and GigaChat: knowledge base answers, inquiry classification, document OCR.

Bot migration

Transfer logic and scenarios from Telegram, VK, and other platforms to MAX, adapted to the messenger API and UX.

Admin panels

Web interfaces for bot management: statistics, moderation, scenario configuration without developer involvement.

SLA support

Monitoring, incident resolution, enhancements and feature development. 24/7 support and DevOps infrastructure.

Completed MAX Projects

Practical experience in developing and deploying chatbots in the MAX messenger

Elevator industry

«Podyomnik-O» Chatbot

Service request management system for elevator equipment maintenance. Users submit requests in MAX; operators receive structured data and track statuses in real time.

@id5024087218_bot in MAX
Document management · OCR · AI

Docushka System Chatbot

Integration with a document recognition system: upload invoices and receipts via the bot, OCR and AI classification, prepare transactions for export to accounting systems.

docushka.ru
Open Source · Python

MaxAPI Library

We develop and maintain an async Python library for MAX chatbot development: type-safe interface, middleware, routers, webhooks (aiohttp, FastAPI, Litestar).

love-apples.github.io/maxapi
Customer support

SmartProjectSystems Corporate Bot

Company bot in MAX: consultations, IT service request intake, and first-line support. Demonstrates the full development and maintenance cycle.

@id5024247616_bot in MAX

Integrations and Technologies

We connect bots to the customer's corporate infrastructure

Corporate systems

Битрикс24 amoCRM ERP

Payment services

Acquiring Online cash registers 54-FZ compliance

AI and data

YandexGPT GigaChat OCR Speech analytics

Infrastructure

Python FastAPI PostgreSQL Redis Docker Kubernetes Yandex Cloud

How We Work

Transparent custom development process from idea to production

01

Analytics and design

We study business processes, prepare specifications, design scenarios and integration architecture.

02

Development and testing

We write Python code with MaxAPI, connect customer APIs, and perform functional and load testing.

03

Registration and moderation

We help with MAX bot registration, moderation, and webhook setup.

04

Launch and support

Cloud deployment, monitoring, SLA support, enhancements and feature development.

Frequently Asked Questions

A bot builder suits typical subscription-based scenarios. We develop a tailored solution for your processes: complex business logic, 1C and CRM integrations, AI, corporate security, and full control over code and infrastructure.
Yes. We adapt logic and scenarios to the MAX API and interface while preserving business processes and integrations. There is no automatic migration, but with documentation the timeline is significantly shorter.
1C, Bitrix24, amoCRM, payment systems, internal APIs, OCR and AI services, cloud infrastructure. We connect any customer systems via REST API, webhooks, and message queues.
A simple information bot — from 2–3 weeks. Complex projects with integrations and AI — from 1–3 months. Exact timelines are defined after analytics and specification approval.

Discuss a MAX Bot Project

Tell us about your task — we will propose architecture and estimate timelines and cost of custom development.